Teleskop General Terms of Use

These General Terms of Use were last updated on 26 April 2024.

1. Acceptance of General Terms of Use

1.1 You agree that by accessing and using the Teleskop platform, which includes our Teleskop landing page (the “Landing Page”), Teleskop mobile app (the “Teleskop App”) and website, (collectively, the “Teleskop Platform”) and the services and features (the “Teleskop Services”) that we make available to you as part of the Teleskop Platform, you shall be deemed to have accepted to be legally bound by these General Terms of Use, our Privacy Policy and Legal Notice (collectively, this “Agreement”) between yourself and Teleskop Technologies Pte. Ltd. (“Teleskop”, “we”, “our”, “us”). The capitalized terms used herein shall have the meaning ascribed to them in these General Terms of Use.

1.2 The terms set out in this Agreement may be amended, modified or varied from time to time at our absolute discretion and without your consent. Any and all amendments, modifications and variations will be posted on the Teleskop Platform, and your access or use of the Teleskop Services after such changes have been posted will constitute your agreement to such amended, modified or varied terms of this Agreement. You agree to review this page carefully each time you access or use the Teleskop Services.

1.3 If you do not agree to terms and conditions set out in this Agreement, please do not access or use the Teleskop Services. Any continued access or use of the Teleskop Services (whether this time or in future) will imply that you have accepted and be bound by this Agreement.

2. Teleskop Platform

Teleskop operates, manages and makes available the Teleskop Services on the Teleskop Platform to enable users to manage and share their personal finances by providing a comprehensive solution for users to record their assets holistically in one place. The Teleskop Services offers features such as aggregation of various asset types, AI-powered insights that synthesize market news and research, and a digital vault with release mechanisms that make information accessible to designated recipients, to empower users with better financial decision-making tools and streamline the management of their financial portfolio.

3. Disclaimer

3.1 You may from time to time upload certain information or data, including sensitive personal data, to the Teleskop Platform. You shall be solely responsible for any information or data that you upload to the Teleskop Platform, including but not limited to any sensitive personal data. Teleskop assumes no responsibility and disclaims all liability for any errors, inaccuracies, dissemination (regardless of whether such dissemination was authorized), or data breaches of any and all information uploaded by you to the Teleskop Platform. Teleskop shall have no obligation to monitor any personal data or information uploaded by you to the Teleskop Platform but may do so at our sole discretion.

3.2.We may from time to time provide certain materials, data, information, statements, comments, reviews, reports, analyses and other content through the Teleskop Platform (“Information”). We have obtained such Information from sources believed to be accurate or reliable, and where required, from independent third-party data service providers. You agree that the Information provided to you by the Teleskop Platform are solely for your own general information purposes and does not constitute financial advice and may not be used by you to make financial or investment decisions, which should be based on your own independent research and analysis. For the avoidance of doubt, Information on our Teleskop Platform is not intended to constitute any form of advice, recommendation, representation, endorsement, arrangement or offers to subscribe to or for any financial, investment, insurance and/or payment services products by us and is not intended to be relied on by you in making (or choosing not to make) any specific investment, purchase of financial products or insurance, or any other financial decision. We make no warranty as to the accuracy, completeness, merchantability or fitness for any purpose, of the Information or as to the results obtained by any person from the use of any Information.

3.3 You agree that the Information furnished shall not constitute (i) business, legal, investment or financial advice, or recommendations, (ii) endorsements of the accuracy of any of the Information. You further agree that the Information provided on the Teleskop Platform (a) do not address any other risks (b) do not take into account your personal objectives, financial situations or needs; and (c) will be weighed, if at all, solely as one factor in any investment, financial decision, or any other action taken by you or on your behalf.

3.4 Accordingly, you hereby agree that you will with due care, make your own study and evaluation of each financial decision or other action taken by you. You further agree that any Information on this Teleskop Platform is not a substitute for business, legal, and/or financial advice, not an inducement or recommendation to make (or not to make) any specific investment, purchase of financial products or insurance, or any other financial decision, nor in the alternative, a substitute for the exercise of independent judgement and expertise. The Teleskop Platform is not a substitute for business, legal and/or financial advice, and you should always seek the assistance of a professional for advice on investments, tax, the law or other professional matters.

3.5 The Teleskop Services are provided solely as a convenience to you. The Teleskop Services and any instructions given by you within the Platform (including any nominations made by you) shall not have any binding legal effect, and you hereby agree that you shall not rely on the Teleskop Services as a substitute for any legal document or process.

3.6 Some of the Teleskop Services (including our chat bots and certain Content and Information that is accessible through the Teleskop Platform) utilizes artificial intelligence and machine learning to provide the Teleskop Services to you. Artificial intelligence and machine learning are rapidly evolving fields of study, and given the probabilistic nature of machine learning, the use of such Teleskop Services may result in certain Content, Information, and/or chat bot responses which may not always be accurate, and you shall not rely on such Content or Information as a sole source of truth or factual information, or as a substitute for professional advice. You shall review and evaluate such Content or Information for accuracy and appropriateness for your use case before using or sharing such Content or Information. Such Content or Information may provide incomplete, incorrect, or offensive Information that does not represent Teleskop’s views. If any Information references any third party products or services, it does not mean that Teleskop endorses or is affiliated with such third party products or services.

4. Vault

You may upload and store certain information and documents in a password-secured data vault (“Vault”) within the Teleskop Platform. All data in the Vault are secured by encryption. You will be required to set up a vault key (“Vault Key”) to access your information in the Vault. To secure the confidentiality of your information, Teleskop will not have access to your Vault Key and any of your information uploaded in the Vault. Teleskop will not be able to reset the Vault Key if you forget it, or if your Vault Key is compromised. You are solely responsible for remembering your Vault Key, and Teleskop shall not be liable for any loss or damage incurred by you due to your Vault Key being compromised, loss of your Vault Key and/or loss of access to any of your information uploaded into the Vault.

5. Account Registration and Administration

5.1 Users may visit and browse the Landing Page without opening an account. However, a user may need to create an account to have access to the Teleskop Services available on the Teleskop Platform.

5.2 To create an account, please visit any Teleskop Platform and follow the instructions for registration.

5.3 You are solely responsible for maintaining the confidentiality and security of your account information including without limitation, the username, password, and Vault Key associated with your account that you use to access the Teleskop Services. You agree to notify us immediately of any unauthorized use of your username, password and/or account.

5.4 As part of the features and Teleskop Services provided on the Teleskop Platform, third parties may, with your consent, have access to all or any of the personal data and information that you have uploaded onto the Teleskop Platform. You are solely responsible for any access or use of your account and any personal data and information uploaded to the Teleskop Platform through your account. In no event shall Teleskop be liable for any access or use of your personal data or information uploaded by you to the Teleskop Platform by any third parties, and shall not be responsible for any and all consequences arising from the same. You are solely responsible for all activities and transactions that occur, are carried out, or are authorized by you or on behalf of you, on the Teleskop Platform, whether or not such actions, transactions, or authorizations originated from you or a third party. Teleskop shall not be responsible for any and all consequences arising from the activities, transactions, and use of your account, or the unauthorized and/or fraudulent use of your account.

6. Provision of Account and Services

6.1 Subject to your compliance with this Agreement, Teleskop hereby grants you a revocable, limited, non-exclusive, non-transferable, non-assignable, personal, license to use the Teleskop Platform and Teleskop Services in accordance with this Agreement. All rights not expressly granted to you are reserved by us.

6.2 We may, at our sole discretion, with immediate effect and without any prior written notice to you, suspend or terminate your account on the Teleskop Platform and/or access to and licence to the Teleskop Platform (a) if you have breached or violated any of the terms of this Agreement, or (b) without giving any reason whatsoever.

6.3 In the event of any termination, you will have no right to the continued use or access to the Teleskop Platform. We will have no obligation to maintain your account or to retain or forward any information in your account, except as required by applicable laws.

6.4 We also reserve the right to limit or suspend your access to the Teleskop Platform for the purpose of scheduled, ad hoc, or urgent maintenance of the Teleskop Platform, in which case such limitation or suspension will be communicated through the Teleskop Platform.

6.5 We may, at our sole discretion, update the Teleskop Platform without prior notice to you. Updates (including any patch or fix of bugs, error corrections, additional, modification or removal of features, security, software, hardware, operation and/or functionality of the Teleskop Platform) may add, modify or delete in their entirety certain features and functionalities. You acknowledge and agree that we have no obligation to provide any updates or to continue to provide or enable any particular feature or functionality of the Teleskop Platform.

7. Collection of Personal Data

On registration and in the course of your use of the Teleskop Platform, you may provide us with personal information including but not limited to your name, email address, password, and mobile phone number, and other voluntarily provided information that you upload to the Teleskop Platform in the course of using the Teleskop Services. By providing your personal information to us, you hereby consent to our collection, use, disclosure and retention of your personal information in accordance with our Privacy Policy.

8. Restrictions on the Teleskop Platform

8.1 You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Teleskop Platform, or in any way reproduce or circumvent the navigational structure or presentation of the Teleskop Platform, to obtain or attempt to obtain any content, materials, documents or information through any means not purposely made available through the Teleskop Platform.

8.2 You shall not hyperlink, reproduce, retransmit, disseminate, sell, distribute, republish, broadcast, circulate or commercially exploit any part of the Teleskop Platform in any manner for any public or commercial purpose whatsoever.

8.3 Modification of the Teleskop Platform for any other purpose will be a violation of copyright and other intellectual property rights of Teleskop. Graphics and images on the Teleskop Platform are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective copyright owners and Teleskop.

8.4 You agree not to use any device, software or routine to interfere or attempt to interfere with the proper operation of the Teleskop Platform.

8.5 In addition, you acknowledge, agree and undertake that you shall not:

a. Use the Teleskop Platform for any unlawful purpose or for the promotion of illegal activities;

b. Interfere or attempt to interfere with the proper functioning, security or integrity of the Teleskop Platform; or

c. Make any automated use of the Teleskop Platform or the related systems or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;

d. Attempt to copy, reproduce, reverse engineer or decompile any computer program, design, functionality and any other component of the Teleskop Platform, or engage in any automated data collection without our prior express written permission; and

e. Attempt to gain unauthorized access to any materials other than those contained under your account or to which you are otherwise expressly permitted to access.

9. Links to and from the Teleskop Platform

Links from the Teleskop Platform to Other Sites

9.1 The Teleskop Platform may contain hyper-links to other websites which belong to third parties. We make no representation and are not responsible for the content of those websites and shall not be liable for any damages or loss arising from access to those websites. Any content, services, representations made on such websites are solely the responsibility of the operator of those websites and we assume no responsibility for any content, the operation or the services provided thereon. Use of the hyper-links and access to such linked sites are entirely at your own risk.

9.2 In no circumstances shall Teleskop be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on the websites to which the Teleskop Platform is linked.

Links from Other Sites to the Teleskop Platform

9.3 In no circumstance shall Teleskop be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on the websites that link to the Teleskop Platform. We reserve the right to disable any unauthorized links or frames and disclaim any responsibility for the content available on any other site reached by links to or from the Teleskop Platform.

10. Purchase of Subscription Plans

10.1 Purchase of Subscription Plans

Teleskop offers various subscription plans, including subscription offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Each subscription plan will grant you access to various Teleskop Services provided under such plan, and you may find the specific details of each subscription plan at https://teleskop.tech/. Your access to the functionalities provided by the various subscription plans will be subject to prior payment of the applicable fees.

10.2 Free Versions

Teleskop may offer a free version to use the Teleskop Platform and Teleskop Services. By initiating a free version of our Teleskop Platform, you agree and acknowledge that the features and functionalities of the Teleskop Platform under the free version may be limited. You will only be given access to the other features and functionalities of the Teleskop Platform upon your subscription to our subscription plans. We reserve the right to modify or terminate the free version of the Teleskop Platform at any time without prior notice. We are not liable for any damages or losses incurred arising from your use of the free version of the Teleskop Platform.

10.3 Promotional Offers

Teleskop may from time to time offer free trials, special promotional offers, plans or other memberships (“Offers”). Offer eligibility is determined by Teleskop at its sole discretion and we reserve the right to revoke an Offer and suspend or terminate your account in the event that we determine that you are not eligible. We may use information such as device ID, method of payment, or an account email address used with an existing or recent account on the Teleskop Platform to determine Offer eligibility. The eligibility requirements and other limitations and conditions are disclosed at https://teleskop.tech/.

 

10.4 Fees

When you sign up for one of our subscription plans, the subscription fee payable for such subscription plan (“Fees”) will be charged to your selected credit card / debit card through one of our payment gateway service providers on the first day of your subscription period. The Fees will be reflected in the payment page prior to the payment for such plan and may vary due to local taxes and regulations, and promotions.

10.5 Payment Terms

a. All payments to us will be made through the payment gateway service providers of our choosing. Unless otherwise indicated, all payments made pursuant to this General Terms of Use are exclusive of applicable taxes, and you agree to be responsible for the payment of any such taxes assessed on the Fees, including but not limited to, all sales taxes, goods and services taxes, value added taxes or similar taxes.

b. You may be required to provide your credit / debit card details to our payment gateway service providers upon the purchase of your chosen subscription plan. By providing the credit / debit card details, you authorize our payment gateway service providers to charge to your credit / debit card the applicable Fees for the purchase of the chosen subscription plan.

All payments through our payment gateway service providers will be subject to the terms and conditions of such payment gateway service providers.

10.6 No Refunds

All monies paid to us are non-refundable, to the extent permitted by the applicable law.

10.7 Changes to Price and Subscription Plan

We reserve the right to revise our Fees and subscription benefits under each subscription plan from time to time at our sole discretion.

10.8 Subscription Plan Renewal

a. Your subscription plan will automatically renew itself at the end of your subscription period unless it is cancelled prior to the end of the current subscription period. The subscription fee will be automatically charged to your selected credit cards / debit cards upon renewal on the first day of the new subscription period. Unless you cancel your subscription plan before your billing date, you hereby authorize us to charge the subscription fee for the next billing cycle to your selected credit cards / debit cards.

b. If your current payment method is unavailable for the renewal of the subscription plan, you hereby authorize us to deduct the amount from another linked card you have with our payment gateway service provider.

c. If you do not have another linked card, the automatic renewal of your subscription plan will fail. Your current subscription plan will expire, and you will need to resubscribe to the subscription plan.

d. Please note that resubscription will be subject to the availability of the subscription plan.

 

10.9 Cancellation Policy

You may cancel your subscription at any time through the Teleskop Platform or by contacting us via email. The cancellation of your subscription plan and termination of your account will take effect on the last day of your subscription period.

10.10 Termination

If we are unable to debit your card for any reason when your subscription fees are due, we will automatically terminate your subscription and your access to your account on the Teleskop Platform. Once your account is terminated, you will not be able to access or use any Teleskop Services. You may reactivate your account within six (6) months from the date of termination by re-subscribing to your existing subscription plan or subscribing to other subscription plans and making payment for the relevant subscription plan.

If your account has been terminated, and you do not wish to continue with any subscription plans, you may request for access to your account within six (6) months from the date of termination to download your data or Information from the Teleskop Platform. Such requests may be made to us via email.

At any time after the six-month period, Teleskop shall have the right (but not the obligation), subject to the applicable laws and the Privacy Policy, to delete any and all information and data uploaded by you to the Teleskop Platform without further reference to you.

11. No Warranty

11.1 All content included in or made available through the Teleskop Platform, including but not limited to Information, communications, software, graphics, images, videos and sounds (the “Content”) contained in the Teleskop Platform are provided on an “as is” and “as available” basis. We make no representation, warranty, or guarantee as to the safety, accuracy, correctness, timeliness, reliability, currentness, adequacy or completeness of any Content and expressly disclaim all warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, to the fullest extent permitted by law.

11.2 Whilst we use reasonable commercial efforts to ensure that all information from your financial account statements, transaction details, and other financial data provided to us is accurately captured, extracted and/or entered into our system, we do not guarantee the accuracy, integrity or quality of this process or any reports and/or analysis generated by the Teleskop Platform. You are responsible for reviewing and verifying all such reports and/or analysis and promptly informing us of any errors noted. Subject to that, we will take steps to investigate and rectify any confirmed errors as soon as reasonably practicable following receipt of your notification.

11.3 We do not warrant that any of the Content or that the Teleskop Platform will be provided uninterrupted, secured or free from errors or that any identified faults will be corrected; further, no warranty is given that the Teleskop Platform and the Content are free from any computer virus or other malicious, destructive or corrupting code/programme.

11.4 Any use of or reliance on Content obtained through the Teleskop Platform is done at your own discretion and risk. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the Teleskop Platform or elsewhere.

12. Exclusion of Liability

12.1 Subject to the applicable laws, in no event shall we be liable to you or any person for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you of any kind, based upon a claim by a third party grounded in tort (including negligence), strict liability, breach of contract, breach of warranty or otherwise, as a result of or in connection with the access or use of the Teleskop Platform, even if we have been advised on the possibility of such damages.

12.2 For the avoidance of doubt, subject to the applicable laws, we shall in no event be liable for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you or any person arising from or in connection with:

a. any access, use or the inability to access or use the Teleskop Platform, or reliance on the Content and/or any information contained in the Teleskop Platform;

b. any unauthorized use of or access to your account or other information therein (including but not limited to your personal data);

c. any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus;

d. any exercise of rights by us under this Agreement and any other rights provided by law.

12.3 This exclusion clause shall take effect to the fullest extent permitted by Singapore law.

12.4 Without prejudice to the foregoing, our aggregate liability to you shall be limited to the purchase price of one (1) subscription period of the latest subscription plan paid by you.

13. Indemnity

You shall indemnify and hold us, our officers, directors, shareholders, successors-in-title, employees, agents, subsidiaries and affiliates, harmless from all demands, claims, actions, proceedings, judgments, orders, decrees, damages, costs, losses and expenses of any nature whatsoever against us, our officers, directors, shareholders, successors-in-title, employees, agents, subsidiaries and affiliates, by any third party arising from or in connection with your use of the Platform, any transmission or disclosure of any information through the Platform, or with any failure by you to comply with this Agreement.

14. Proprietary Rights

This Teleskop Platform is owned and operated by Teleskop. All Content on the Teleskop Platform are protected by copyright, trademark and other forms of proprietary rights. Unless expressly stated, all rights, title, benefit and interest in the Content are owned by, licensed to or controlled by Teleskop.

14.1 Copyright

All Content, including all copyright and any other proprietary rights, are property of Teleskop, its content providers and/or third party licensors. All rights are reserved. The Content cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without our prior written permission. You also may not, without our permission, insert a hyperlink to the Teleskop Platform on any other website or “mirror” any Content on any other server or website. Without prejudice to the foregoing, you agree that the Content contained within or available through the Teleskop Platform may not be used for commercial purposes or distributed commercially.

14.2 Trade Marks

The trademarks, service marks, trade names and logos (“Trade Marks”) used or appearing on the Teleskop Platform are property of Teleskop, its affiliates or third party licensors. Your access or use of the Teleskop Platform shall not be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trade Marks without our written permission. You may not, without our prior written consent, use any of such Trade Marks as a hyperlink to the Teleskop Platform or any other website.

15. Mobile Services

15.1 The Teleskop Platform is available through a mobile device. Teleskop Services, including but not limited to (i) submitting information via a mobile device, (ii) the ability to verify and authenticate your account and (iii) the ability to browse the Teleskop Platform are available from a mobile device (collectively, the “Mobile Services”). To the extent that you access the Teleskop Platform through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices.

16. General

16.1 Nothing contained in this Agreement shall be so construed as to create any agency, employment, collaboration, partnership or joint venture of any kind between you and Teleskop hereto.

16.2 No failure by us to exercise and no delay by us in exercising any right, power or remedy under this Agreement will operate as a waiver. Nor will any single or partial exercise by us of any right, power or remedy preclude any other or further exercise of that or any other right, power or remedy by us. No waiver shall be valid unless in writing signed by us. The rights and remedies herein are in addition to any rights or remedies provided by law.

16.3 Any clause, stipulation or provision of this Agreement, or any part thereof, which is declared or adjudged to be illegal, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability without invalidating, vitiating or rendering unenforceable the remaining clauses, stipulations or provisions of this Agreement, and any such illegality, invalidity, prohibition or unenforceability in any jurisdiction shall not invalidate, vitiate or render unenforceable any such clauses, stipulations or provisions in any other jurisdiction.

16.4 This Agreement and any rights, obligations and licenses granted therein may not be assigned or transferred by you, but may be assigned or transferred by us without restriction.

16.5 Save as aforesaid, any person or entity who is not a party to this Agreement whether or not any benefit is conferred or purported to be conferred on him directly or indirectly has no rights under the Contracts (Rights of Third Parties) Act 2001 to enforce any term or condition of this Agreement.

16.6 The reference to a person in this clause includes any individual, company, corporation, firm, partnership, joint venture, association, organization, trust, state or agency of a state (in each case, whether or not having separate legal personality).

17. Governing Law and Dispute Resolution

This General Terms of Use is governed, interpreted and construed in accordance with the laws of the Republic of Singapore.

Any dispute arising out of or in connection with this General Terms of Use including any questions regarding its existence, validity or termination shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this Clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator (“Arbitrator”) to be appointed by the Chairman of the Singapore International Arbitration Centre. The language of the arbitration shall be English.