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Trust & Security

Your data security, our priority

At Teleskop, your trust is our greatest asset. We understand that when it comes to your financial data, nothing is more important than knowing it’s secure. 

In today’s digital age, safeguarding information is more critical than ever. That’s why we’ve built Teleskop with the most advanced security measures, ensuring that your sensitive information is protected at every stage.

"Our promise to you is simple: your financial data is safe with us.
At Teleskop, we go beyond industry standards, we set them, so you can focus on your financial goals."

- Chandrima Das, CEO of Teleskop

How we protect you

We use a multi-layered security approach, combining industry-leading technologies and best practices to keep your data secure. We don’t need to know who you are. Teleskop can be used anonymously. Onboarding takes less than a minute and we would never ask for any “KYC” information i.e. any documents that can identify you.

We have the following practices in place for data security:

End-to-End Encryption

All your data is encrypted both at rest and in transit using the latest encryption standards, including AES-256 and TLS. This ensures that only you and those you authorize can access your information.

Principle of Least Privilege

We adhere to the Principle of Least Privilege, ensuring that every user, system, and process within Teleskop has only the minimal level of access necessary to perform its function. This reduces the risk of unauthorized access and protects your sensitive information from internal threats.

Zero-Knowledge Encryption

With zero-knowledge encryption for all documents, only you have access to the keys that decrypt your data. This means that even Teleskop cannot access your encrypted data—ensuring that your financial information remains completely private and secure.

Regular Security Audits

We conduct regular internal security audits to assess and improve our security measures. Additionally, we are actively working towards obtaining ISO 27001 certification, which will further validate our commitment to maintaining the highest standards of information security.

Privacy by Design

Teleskop is built with privacy at its core. We adhere to strict privacy regulations, including PDPA, ensuring that your data is not only secure but also handled with the utmost respect for your privacy.

Frequently asked questions

Teleskop goes beyond standard security protocols by employing a multi-layered defense strategy that includes encryption at rest and in transit, strict access controls, and regular security audits.

We only collect the data necessary to provide you with our services. All data is encrypted, and we adhere to a principle of least privilege, meaning access to your data is limited to only those who absolutely need it.

No, Teleskop does not have access to your documents. All documents are encrypted on your device using your passphrase, and only you hold the decryption key. This ensures that not even Teleskop employees can view or access your documents. Access is strictly controlled, and any necessary actions involving your data are logged and monitored for security compliance.

Teleskop does not sell your data. Teleskop does not read or share your data. This is why we charge  you a subscription fee. So, we don’t have any business motivation to sell your data to 3rd parties or for advertising. We totally understand that we are storing your sensitive data and protecting it is our highest priority.

Teleskop is fully compliant with PDPA, and other relevant privacy laws. We regularly review and update our practices to ensure we meet or exceed regulatory requirements.

If you forget your password, you can easily reset it by clicking the “Forgot Password” link on the login page. We’ll send you a secure link to your registered email to reset your password safely.

When you delete your account, Teleskop permanently deletes your data from our primary servers. Backup data is also purged during regular backup cycles, ensuring complete removal of your information.

Yes, Teleskop regularly engages third-party security firms to conduct comprehensive assessments of our systems, ensuring that our security measures are effective and up to date.